Donation & Refund Policy

At Eagle Eesanin Eraivan Illam, we sincerely appreciate every contribution made towards our spiritual, charitable and humanitarian initiatives, including the Reprising Aadhi Angala Amman project and the One World One Family Temple vision.

This Donation & Refund Policy explains how donations made through our website are processed and how refund requests are handled.

1. Purpose of Donations

Donations received through this website may be used to support the activities and initiatives of Eagle Eesanin Eraivan Illam, including:

  • Reprising Aadhi Angala Amman project
  • One World One Family Temple vision
  • Annadhanam and food-related charitable activities
  • Humanitarian and social welfare initiatives
  • Spiritual and awareness programmes
  • Temple-related development and activities
  • Other charitable purposes of the Trust

Donations may be allocated according to the Trust’s requirements and applicable charitable objectives.

2. Voluntary Contributions

All donations made through the website are voluntary contributions.

Before completing a donation, donors are encouraged to verify the amount, donor information and payment details entered into the donation form.

3. Online Payment

Donations may be processed through authorised third-party payment gateways.

Eagle Eesanin Eraivan Illam does not intentionally store complete debit card, credit card, banking passwords, PINs or OTP information on its website.

Payment processing is subject to the terms and security procedures of the respective payment service provider.

4. Donation Confirmation

After a successful transaction, donors may receive a payment confirmation or donation acknowledgement through the email address or contact information provided during the donation process.

If you do not receive a confirmation after your payment has been completed, please contact us with the relevant transaction details.

5. Refund Policy

As donations are voluntary contributions towards charitable and spiritual initiatives, donations are generally non-refundable once successfully processed.

However, a refund request may be considered in circumstances such as:

  • Duplicate payment
  • Incorrect amount charged due to a technical or payment-processing error
  • Unauthorised transaction
  • Payment successfully debited but the donation was not properly recorded due to a technical issue

All refund requests will be reviewed individually.

6. Refund Request Period

If you believe that a payment was made incorrectly or a duplicate transaction occurred, please contact us as soon as possible, preferably within 7 days of the transaction.

Please provide:

  • Donor name
  • Email address or phone number
  • Transaction/reference number
  • Date of transaction
  • Donation amount
  • Reason for the refund request

Providing accurate transaction information will help us investigate the request efficiently.

7. Refund Processing

Once a refund request has been reviewed and approved, the refund will normally be processed through the original payment method or payment gateway, subject to the applicable payment provider’s procedures.

The time required for the amount to appear in the donor’s account may vary depending on the bank or payment service provider.

8. Unauthorised Transactions

If you believe that a donation was made without your authorisation, please contact us immediately and, where appropriate, also contact your bank or payment service provider.

We may request relevant transaction information to investigate the matter.

9. Donation Receipts

Where applicable, donation receipts or acknowledgements may be issued based on the information provided by the donor.

Donors are responsible for providing accurate information required for the preparation and delivery of donation-related documents.

10. Changes to Donation Policy

Eagle Eesanin Eraivan Illam reserves the right to update this Donation & Refund Policy when necessary.

Any changes will be published on this page with the revised “Last Updated” date.

11. Contact Us

For donation-related questions, payment issues or refund requests, please contact:

Eagle Eesanin Eraivan Illam
Arulmigu Aadhi Angala Parameshwari Amman Maha Sakthi Sithar Peedam
No. 4/161, South Main Road,
Paravakottai PO – 614015,
Mannargudi TK, Thiruvarur DT,
Tamil Nadu, India.

Email: rajakubera74@gmail.com
Phone: 8667425152

Thank You for Supporting the Vision

Every contribution helps support the Trust’s wider vision of faith, service, compassion and One World One Family Temple.